How to request deletion
In PIDA, open Me, then Settings, then Help & Support. Select Privacy or account deletion and send your request from the email address used for your PIDA account.
You can also use the button above or email support@mypida.com with the subject "PIDA account deletion request". Include only the email address connected to the account. Never send your password.
What will be deleted
After verifying that the request belongs to you, PIDA will delete your account profile and associated cloud data, including goals, shifts, rules, reviews, progress, ranks, lives, app preferences, Goach conversation data, and remaining Goach credits.
Deleting your PIDA account does not automatically cancel an active Google Play subscription. Cancel it separately in Google Play under Payments & subscriptions.
Timing and limited retention
We normally complete verified deletion requests within 30 days. Data may remain briefly in encrypted backups until those backups rotate out. We may retain limited payment, fraud-prevention, tax, security, or legal records when required by law. Retained records are not used to recreate your PIDA account.